Your Privacy Matters
This privacy policy explains how Milestonix collects, uses, protects, and manages your personal information when you interact with our website and services.
Contact Information
Milestonix
3-228 Miyake, Ginan Town, Hashima District, Gifu Prefecture, 501-6002
Phone: +81 92-452-8163
Email: info@stemhillatelier.com
Our Commitment to Privacy
We understand that privacy is important. This policy describes how we handle information when you visit our website, submit inquiries about our project management training courses, or interact with our services. We are committed to protecting your personal data and being transparent about our practices.
This policy applies to information collected through our website and any related services. By using our site, you acknowledge that you have read and understood this privacy policy.
Information We Collect
Information You Provide Directly
When you submit a contact form or inquiry, we collect:
- Your name and email address
- Subject matter and message content
- Course interests or enrollment inquiries
- Any additional information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- Operating system information
- IP address and general location data
- Pages visited and time spent on site
- Referring website or source
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather usage data. You can control cookie preferences through our cookie management settings. For detailed information, please see our Cookie Policy.
How We Use Your Information
Responding to Your Inquiries
We use your contact information to respond to course inquiries, provide requested information about our training programs, and communicate enrollment details.
Improving Our Services
Usage data helps us understand how visitors interact with our website, which allows us to improve site navigation, content relevance, and overall user experience.
Marketing Communications
With your consent, we may send information about our courses, training programs, and related educational content. You can opt out of these communications at any time.
Legal Compliance
We may process your information to comply with legal obligations, respond to lawful requests from authorities, or protect our legal rights.
How We Protect Your Data
Security Measures
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure data transmission protocols, access controls, and regular security assessments.
Data Storage and Retention
Personal information is stored securely and retained only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are typically retained for up to two years unless you request earlier deletion.
Access Controls
Access to personal information is limited to authorized personnel who need it to perform their job functions. All staff members are trained on data protection principles and confidentiality obligations.
Breach Notification
In the unlikely event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable laws.
Information Sharing
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers
We may share information with trusted service providers who assist us in operating our website, conducting our business, or serving our users. These providers are contractually bound to protect your information and use it only for specified purposes.
Analytics Platforms
We use analytics services to understand website usage patterns. These services may collect and process data according to their own privacy policies. You can control analytics cookies through our cookie preferences.
Legal Requirements
We may disclose information when required by law, legal process, or legitimate governmental requests, or when necessary to protect our rights, property, or safety.
Your Privacy Rights
Access to Your Data
You have the right to request confirmation of what personal information we hold about you and to receive a copy of that information.
Correction and Update
If your personal information is inaccurate or incomplete, you have the right to request corrections or updates.
Data Erasure
You can request deletion of your personal data, subject to certain legal exceptions. We will respond to deletion requests within a reasonable timeframe.
Data Portability
Where technically feasible and legally applicable, you have the right to receive your personal data in a structured, commonly used format.
Object to Processing
You have the right to object to certain types of data processing, including processing for marketing purposes.
Withdraw Consent
Where we process data based on your consent, you can withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for more details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.
Children's Privacy
Our services are directed toward working professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from someone under 18, we will take steps to delete that information promptly.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or operational needs. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy occasionally to stay informed about how we protect your information.
Questions or Concerns?
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us using the information provided at the top of this page.
We will respond to your inquiry within a reasonable timeframe and work to address your concerns appropriately.